Might 24, 2024 Awful practical experience. Site not Doing work appropriately to vary a flight. Customer service rep incompetent and never sincere about what he could do. Bought me really frustrated to the point I had been irate which is highly compared with me.
Nonetheless, the agent that changed my payment from 1 credit card to your JetBlue credit card cancelled my seat reservations With no telling me. I discovered each week afterwards by chance even though I used to be glancing as a result of my calendar. And confident adequate, on the list of seats I'd at first reserved was snatched up. I called customer service to determine if we could get in touch With all the customer as there were single openings everywhere or get assistance so we could sit together (there have been seats from the Even More room seating) given that JetBlue was the one that cancelled our seat reservations, but immediately after remaining horsed around for eight hours with various reps who gave responses as "No the agent will need to have informed you" or "We can e book you all collectively in row 27" or Plainly hated their job and spoke slowly and gradually and hung up just after thirty minutes, there was no resolution.
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JetBlue Airways features customers many methods to talk to a Stay person. Along with a specified customer service helpline number based upon your location, you could contact JetBlue by way of a number of routes:
If you intend to fly with JetBlue Airways before long, you can want to know what to expect before buying a ticket. JetBlue cancellation principles differ by ticket type procured and if the passenger or JetBlue canceled the flight.
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You can expect to then be prompted to enter your new itinerary particulars. Both of those the departure and arrival flights might be outlined for the round-excursion itinerary. You'll have to pick which flight you wish to adjust (you are able to choose to change equally flights).
Flight improvements can occur at any time. Your JetBlue flight may be delayed or canceled for numerous motives, together with:
Both equally interactions had been somewhat brief, but I might Individually advise the application. TPG editor Clint Henderson was linked to a live agent in a few plus a 50 % minutes when contacting in by phone, but wait instances will vary greatly.
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You can in the end end up getting the difference from the fare back within your account — both in details or vacation credits, based on how you booked.
JetBlue would make its Reside chat solution obtainable in two means: immediately on its Web page contact page or through the cellular application. To obtain the very first, head on to the Contact Us webpage to the JetBlue Web-site and click the chat button while in the reduced right corner.
After your programs are established, you may have all sorts of ways to have the assist you will need once you require it. But Enable’s rewind the clock. Before you have to have entry to good airline customer service, you should obtain a fantastic offer to established your flight ideas in movement.